Returns &
Refunds

Return window

You may request a return within 30 days of delivery if your book arrives damaged, defective, or if we shipped the wrong title or format.

Condition

Books must be returned in resalable condition(no writing, highlighting, or water damage unless the item was defective when received). We cannot accept returns for buyer's remorse on opened copies that are no longer resalable.

How to start a return

1. Email info@seventhcitypress.com with your name, order date, title purchased, and a brief description of the issue.
2. Include photos of damage or packing errors if applicable.
3. We will reply with return authorization and mailing instructions within 2 business days.

Return shipping

Customer pays return shipping for returns that are not our error. If we sent the wrong item or a clearly defective copy, we will provide a prepaid return label or reimburse reasonable return postage.

Refunds

Approved refunds are processed to your original payment method within 5–10 business days after we receive and inspect the returned book. Shipping charges on the original order are non-refundable unless the return is due to our error.

Digital products

eBooks and audiobooks sold through third-party retailers (Amazon, Apple Books, Google Play, Kobo, etc.) follow each store's own return policy. Contact that retailer directly for digital order issues.